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Privacy Policy for SMS Communications
Effective Date: 6/11/2025
Vector Tax Solutions respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and disclose your information through SMS communications.
1. Information We Collect
When you opt in to receive SMS messages from us, we may collect:
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Your mobile phone number
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Message content and interactions
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Timestamps of messages sent and received
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Your name or identifying information (if provided during opt-in)
2. How We Use Your Information
We use the information we collect to:
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Send transactional and service-related messages (e.g., appointment reminders, account updates, billing notices)
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Provide customer support
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Notify you of updates to our services or policies
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Send promotional content, only with your consent
3. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share information with:
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SMS gateway providers or messaging platforms (for message delivery)
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Service providers under strict confidentiality agreements
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Legal or regulatory authorities when required by law
4. Data Retention
We retain SMS communications and associated data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
5. Your Rights
You can:
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Opt out of SMS communications at any time by replying “STOP”
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Request access to your data or ask for it to be deleted
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Contact us with questions or concerns at info@vectortax.com
Terms of Service for SMS Communications
Effective Date: 6/11/2025
By opting in to SMS communications from Vector Tax Solutions, you agree to the following terms.
1. Consent to Receive Messages
By providing your mobile number and opting in, you consent to receive SMS messages from us related to your use of our services. These may include service alerts, appointment reminders, billing updates, and promotional messages (if consented separately).
2. Message Frequency
Message frequency may vary depending on your interactions with our services. You may receive multiple messages per week.
3. Message and Data Rates
Standard messaging and data rates may apply from your mobile carrier. Check with your carrier for details.
4. Opt-Out and Help
You can cancel SMS communications at any time by replying “STOP”. For help, reply “HELP” or contact us at support@vectortax.com.
5. Eligibility
You must be at least 18 years old and the authorized user of the mobile device to opt in.
6. Service Availability
Delivery of messages is subject to your mobile carrier’s availability and functionality. We are not liable for delayed or undelivered messages.
7. Modification of Terms
We may update these terms periodically. Continued use of SMS services after changes implies acceptance of the revised terms.
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